Terms & Conditions
Effective Date: October 7, 2026
1. Overview & Agreement
This Terms of Service agreement ("Terms") governs your access to and use of the services, websites, and e-commerce platforms operated under Qrate by Shopdeck and HOD Media Products (collectively referred to as "the Company," "we," "us," or "our").
By visiting our site, browsing our catalog, or purchasing any products from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our platform. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.
2. General Eligibility & Account Terms
Age Requirement: By agreeing to these Terms, you represent that you are at least the legal age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use this site.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
Prohibited Conduct: You must not transmit any worms, viruses, malware, or destructive code. A breach or violation of any of these Terms will result in an immediate termination of your access to the Services.
3. Products, Pricing & Availability
Product Descriptions & Colors: We strive to display product colors, specifications, and details as accurately as possible. However, actual colors may vary depending on screen settings, display hardware, or continuous product manufacturing refinements.
Pricing & Errors: All prices are subject to change without prior notice. In the event a product is listed at an incorrect price due to typographical error or pricing system discrepancy, we reserve the right to cancel or refuse any orders placed for items listed at the incorrect price, whether or not the order has been confirmed or payment processed.
Inventory & Modifications: We reserve the right at any time to modify, suspend or discontinue any product or service (or any part or content thereof) without notice at any time.
4. Orders, Payments & Billing Information
Order Acceptance: Receipts of order confirmation do not constitute acceptance of an order. We reserve the right to refuse or limit any order placed with us for any reason, including quantity limitations, inaccuracies, or suspected fraudulent activity.
Accurate Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made on our platform. You agree to promptly update your account details, including your email address and payment methods, so that we can complete your transactions and contact you as needed.
Payment Gateways: All online transactions are processed through SSL-encrypted, secure third-party payment gateways powered by Shopdeck/Qrate infrastructure. By making a purchase, you agree to comply with the terms and conditions of the respective payment gateways.
5. Shipping, Returns & Cancellations
Shipping & Delivery: All orders are shipped according to our separate Shipping & Delivery Policy. Estimated shipping timelines are indicative and subject to regional courier serviceability.
Returns & Refunds: Returns, exchanges, and refunds are subject to our Return, Exchange & Refund Policy. Certain items (e.g., customized, engraved, hygienic, or clearance items) are non-returnable.
Order Cancellations: Cancellations made prior to dispatch are subject to full refunds. Post-dispatch cancellations are handled according to our Cancellation Policy.
6. Intellectual Property & Ownership
Ownership of Content: All content on this platform—including text, graphics, logos, images, digital downloads, audio clips, brand marks, and software—is the property of Qrate by Shopdeck / HOD Media Products or its content suppliers and is protected by applicable intellectual property and copyright laws.
Restricted Use: You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or product catalog without express written permission from us.
7. Third-Party Links & Services
External Links: Certain content, products, and services available via our platform may include materials from third parties or links to third-party websites.
No Liability for Third Parties: We are not responsible for examining or evaluating the content or accuracy of third-party platforms, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
8. User Comments, Feedback & Submissions
If you send us customer reviews, feedback, creative suggestions, or other submissions (collectively, "Comments"):
You grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to edit, copy, publish, distribute, and use your comments in any medium.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right.
9. Limitation of Liability & Indemnification
Disclaimer of Warranties: Except as expressly provided in our Warranty Policy, the Service and all products delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.
Limitation of Liability: In no case shall Qrate by Shopdeck, HOD Media Products, our directors, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits or lost savings, arising from your use of any service or product purchased using the platform.
Indemnification: You agree to indemnify, defend, and hold harmless Qrate by Shopdeck and HOD Media Products from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
10. Severability & Termination
Severability: In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.
Termination: The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. We reserve the right to terminate access or accounts at our sole discretion without prior notice if non-compliance with these Terms is detected.
11. Governing Law & Dispute Resolution
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any disputes arising shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, India.
12. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
